Terms & Conditions
Last updated: July 2026
1. Acceptance of Terms
By accessing or using the Smartup Auto website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Products & Descriptions
We make every effort to display accurate product information including descriptions, compatibility data, and images. However, we cannot guarantee that all information is error-free. Compatibility is the buyer's responsibility unless our team has confirmed fitment for your specific vehicle. Part numbers, OEM references, and aftermarket equivalents are provided for identification purposes.
3. Pricing & Payment
All prices are displayed in the local currency and are subject to change without notice. We reserve the right to cancel or modify orders if pricing errors occur. Payment is processed securely through our payment partners. Wholesale pricing is available for approved trade accounts only.
4. Ordering & Availability
Orders are subject to availability. In the event a product is out of stock, we will contact you with estimated lead times or alternative options. For imported parts, lead times may vary and will be communicated at the time of order confirmation.
5. Returns & Refunds
Returns are accepted within 14 days of delivery for unused parts in original packaging. Parts that have been installed, modified, or damaged are not eligible for return. Electrical components are non-returnable unless defective. Please see our full Returns & Warranty policy for details.
6. Limitation of Liability
Smartup Auto shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product in question. We are not responsible for labour costs, vehicle downtime, or losses resulting from part failure.
7. Intellectual Property
All content on this website including text, images, logos, and product descriptions is the property of Smartup Auto or its licensors. Unauthorised reproduction or use is prohibited. OEM brand names and logos referenced are trademarks of their respective owners and are used for identification purposes only.
8. Governing Law
These Terms are governed by the laws of the jurisdiction in which Smartup Auto operates. Any disputes shall be resolved through the appropriate courts of that jurisdiction.
9. Contact Us
For questions regarding these Terms, please contact us at info@smartupauto.com or via our Contact page.